Effective Date: 17 June 2026
Conlaps (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a safe and responsible manner.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Company or organisation details
- Any information you provide via contact forms or email enquiries
We may also collect limited technical data such as:
- IP address
- Browser type
- Website usage data (via analytics tools)
2. How We Use Your Information
We collect and use your information to:
- Respond to enquiries and provide customer support
- Provide information about our proficiency testing programs and services
- Improve our website and user experience
- Maintain internal records
We do not sell, rent, or trade personal information to third parties.
3. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Understand how visitors use our website
- Improve functionality and performance
We may use third-party services such as analytics providers (e.g. Google Analytics) to collect usage data.
You can disable cookies through your browser settings if you prefer.
4. Disclosure of Information
We may disclose personal information where necessary:
- To service providers who assist in operating our website or business
- Where required by law
All reasonable steps are taken to ensure your information is handled securely.
5. Data Security
We take reasonable measures to protect your personal information from:
- Loss
- Misuse
- Unauthorised access
However, no method of transmission over the internet is completely secure.
6. Access and Correction
You may request access to the personal information we hold about you, or request corrections if it is inaccurate.
To do so, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Conlaps
Email: luke@conlaps.com.au